Volvo Servicing

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Volvo Servicing at Holdcroft

Keep your Volvo up to date with it's manufacturer service schedule in order to keep your vehicle in optimal condition. You can rely on our experts who are proficient in all things Volvo using only genuine parts and trained to exceptional standards to keep you safe on the road.

Volvo service centres

Our service centres use only trained technicians and genuine parts.

Servicing and Aftersales at Holdcroft Volvo

Service, Maintenance and Repair Guide

Service, Maintenance and Repair Guide

Welcome to your guide to our aftersales department here at Holdcroft Volvo. We understand that ensuring your vehicle is performing at its best at all times is your priority and we’d like to offer a range of services to assist you with this. This guide will show you what we can offer you and how you can benefit from our manufacturer approved aftersales department.

From the moment you drive out of our showroom, we aim to provide you with the help and support you may need in the future years of owning your vehicle. With our Holdcroft customer promise you can be sure that we will always consider the lifetime value of each and every customer and employ professional, well trained and knowledgeable people to assist along the way.

If you have any questions or need further help and advice, please do not hesitate to contact your nearest aftersales department via the contact details at the end of this guide.

We've got you covered

We've got you covered

MOT, Repair, Vehicle Health Check, Warranty, Service, Body Shop, Diagnostics, Electric Vehicles.

We at Holdcroft Volvo are proud of our reputation as professional, knowledgeable people who really care about you and your car. Our Service teams are made up of dedicated individuals who are trained to the highest standards as required by each manufacturer, allied to a wealth of knowledge across many different brands, which means you can be sure of the best possible experience every time you leave your car in our care.

We offer a comprehensive range of products for a variety of makes and models. We Cover :-MOT, Repair, Vehicle Health Check, Warranty, Service, Body Shop, Diagnostics, Electric Vehicles.

If you’re not 100% sure which part or accessory you may need, our parts specialists are only a phone call away to help with any query you may have.

For any more further information on our range of services contact us at Volvo Stoke.

Service Plans

Service Plans

Volvo Service Plans are designed with you and your driving needs in mind, allowing you to spread servicing costs on an interest free monthly basis. It’s an easy and smart way to handle the cost of servicing.

Whether you have just purchased your Volvo or owned it for some time, the Volvo Service Plan will fix the prices of parts, labour and oil for up to six years guaranteeing your car is serviced by Volvo-trained Technicians at Holdcroft Volvo. You will also automatically benefit from the Volvo Service Promise which includes free 12 months Volvo Assistance and if applicable a free software download.

Depending on the age of your car, plans can be taken out for 2, 3, 4, 5 and 6 years and each plan provides you with the required number of services dependant on your mileage profile and the specification of your Volvo. Therefore whether you are a low or high mileage customer there is a service plan designed around you.

Key Benefits Include:-

  • • Regular Servicing at any authorised Volvo Dealer
  • • Cover for up to 6 years and/or 10 Services
  • • Available for new or used cars
  • • Can be purchased up to 48 months from new car registration
  • • Cover designed around your needs
  • • All plans can be bought on Interest free monthly payments
  • • You will receive all the benefits of Volvo Service Promise

which includes free Volvo Assistance and a Free software download

Warranty Promise:-

For three years from the date that the vehicle is delivered to the first owner or 60,000 miles, whichever comes first, any component failure attributable to faulty materials or workmanship during manufacture will be rectified free of charge by an authorised Volvo dealer.

For three years from the date that the vehicle is delivered to the first owner, any paintwork defects and surface rust attributable to faulty materials or workmanship during manufacture will be rectified free of charge by an authorised Volvo dealer.

For eight years from the date the vehicle is Delivered to the first owner or 100,000 miles, whichever comes first, any material defect of the hybrid Lithium battery pack will be rectified free of charge by an authorised Volvo dealer.

Volvo Service Promise – Peace of mind for your car

  • • Personal Service Contract
  • • Free Software Upgrade
  • • Alternative Transportation
  • • Volvo Assistance
  • • Health Check
  • • Genuine Service
  • • Car Wash
  • • Price Promise


Polestar Engineered

Polestar Engineered

A driving revolution, time for an upgrade?

Optimise Your Driving Pleasure

Our optimisation for Drive-E engines is the result of careful development work in five key areas. Together they form a complete solution that takes your driving to a new level.

Knowledge is power

With more than 20 years on the track, Polestar is at the leading edge of performance. Our team uses everything we learnt on the racing circuit to engineer products that enhance your driving experience.

Throttle Response

The throttle response has been recalibrated to provide improved feedback and accelerator reaction - ideal for overtaking or during active driving on a twisty road.

Gearshift Speed*

The gearshift speed has been increased, allowing the car to accelerate faster and react more directly to driver input.

Off-Throttle Response*

The engine and gearbox have been calibrated to provide faster responses when the driver suddenly lifts off the throttle, providing improved predictability and control.

Gearshift Precision*

The gearshift has been optimised to provide a more precise driving experience with faster acceleration. Gearshift points have been calibrated to utilise the optimised mid-range engine performance, while the gear hold function maintains the same gear (wherever possible) when cornering with high lateral g-force.

*Automatic gearbox only.

Parts

Parts

Parts manufactured to the same standard as ours cars:

When your Volvo needs service or repair you can purchase Original Parts with confidence.

Using Original Parts keeps your Volvo 100% Volvo

Volvo Original Parts ensure the optimum performance of your Volvo, therefore, your Volvo will continue to deliver the comfort and fuel efficiency you would expect.

Volvo Original Parts are guaranteed to fit first time

All Volvo Original Parts come with a two year parts and labour warranty giving you peace of mind.

Accessories

Accessories

Explore our full range of Volvo accessories. Everyday to adventurous, life-saving to lifestyle-defining. You’ll find the accessory you’re looking for in our range, as well as plenty of room for inspiration.

To find out more about our full range of accessories call contact details above.

Vehicle Checks

Vehicle Checks

We do everything we can to make your Volvo as safe as possible. And to make sure it stays that way we’re offering to carry out a health check of your Volvo.

Our vehicle check consists of a 40-minute inspection which will make sure your Volvo continues to deliver the highest standards of safety for you and your passengers. Our Volvo trained technicians inspect all the mechanical elements of your car and connect your car to our diagnostic system - to check the parts you can see and the ones you can’t. We’ll also be able to let you know about any software upgrades available for your model direct from the Volvo factory in Sweden.

Your Vehicle will also be returned washed and vacuumed free of charge. For that extra peace of mind, book your health check today.

Be prepared this season. Get your Volvo ready with a fully comprehensive Health Check for just £30.

The 25-point check will cover the following areas:

Lights / Electrics

Mandatory lights (external), horn / wipers / washers.

Brake noise / feel, clutch / transmission operation, engine noise / smoke, glass / mirrors / wiper blades, seat belts – security & operation.

Under bonnet

Fluid levels – oil / coolant / screenwash / power steering Fluid leaks – oil, battery condition / drive belts.

Brakes / Hubs

Brake fluid condition / temperature, master cylinder /servo, linings – pads / shoes, discs / drums, hoses /pipes / cables / wheel bearings.

Underside

Exhaust system / catalyst, steering / suspension, drive shafts / gaiters, oil leaks.

Wheels / Tyres

Nearside front, offside front, nearside rear, offside rear, spare, tyre pressures (check & adjust accordingly).

Also included in the Health Check is a top up of any fluids required* (coolant, brake fluid, screenwash, power steering and engine oil), Wash & Vac and a Software Check.

Four+ Club

Four+ Club

Holdcroft has designed the Four+ Club, offering vehicles aged four and over the same high level of service that is enjoyed by younger models, at a significantly reduced cost.

Four+ Club benefits include:-

  • • 20% Discount On Labour
  • • 15% Discount On Parts
  • • 10% Discount On Oil
  • • £45 MOT's
  • • Main Dealer Facilities
  • • Manufacturer Trained


Research has shown that most car owners would prefer to take their vehicle to the Main Franchised Agent for aftersales care and maintenance. They also know that the franchised agent is the best trained to carry out the repairs on their vehicle using genuine manufacturer’s parts that carry a European-wide guarantee. However, the majority of car owners choose not to use the Main Franchised Agent to care and maintain their vehicle because they feel it is too expensive.

How can we do this? Well, for vehicles aged four or over, we have already purchased the specialist tools required for the care and maintenance of your vehicle, carried out all the technical training necessary, and written off all the costs in years past. Hence, the true cost of maintaining your vehicle is reduced; so we pass the savings on to you, our customers.

The Holdcroft Four+ Club is completely free of charge; no joining fee, just plenty of discount. Enquire or call us on 0800 881 5521 or email us at fourplus@holdcroft.com


Service & MOT due?

Service & MOT due?

We offer a comprehensive MOT package, designed to suit the needs of Volvo owners.

Our facilities, staff and services are of a consistent and top class quality, and we’re sure to be able to provide the service that’s right for your Volvo. Whatever model, body style, or technical specifications, our fully trained technicians will be on hand to give your car the MOT it needs.

When you get a MOT with us, you can be sure you’ll know exactly what you’re getting. Our aim is to make planning and getting your MOT as quick, easy, and pain free as possible. We do this by providing a quality service, carried out by knowledgeable and attentive staff. Coupled with our state of the art facilities, we’ll only use genuine branded Volvo parts on your car, supplied with a nationwide warranty. So in the event that something goes wrong, you’ll be covered.

We offer all of the following:

  • • Servicing Whilst You Wait
  • • Collection & Delivery
  • • Drop Off Appointments
  • • Free Wash & Vac


Service & MOT

Service & MOT

Our service, designed for you

Our aftercare is thorough and tailored to each customer and brand, every location is equipped with state-of-the-art diagnostic and repair equipment, ensuring that we can pinpoint any potential issues with your model; not only that, with our menu price system you know exactly what you’re paying for up front – no nasty surprises later. When you return to any of our dealerships with your vehicle, we’ll offer you a complimentary vehicle health check. We only use genuine parts to maintain your model, from authentic manufacturer-produced components to the leading oil brands and other high-quality products.

For more information contact us on 0800 881 5521 or email us at fourplus@holdcroft.com

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