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Holdcroft Volvo

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Why Choose Holdcroft?

Holdcroft are firmly established as one of the largest motor vehicle retailing groups in the UK, whilst continuing to appreciate the importance of a personal relationship with our customers.

By establishing family values within the ethos of the company, we've generated a culture that is focused on people. A strong emphasis on our Staff and Customers helps us to deliver a great experience and to continue to adhere to the Holdcroft Customer Promise.

  • Keeping our promises for over 50 Years
  • 1000s of approved used cars in stock from the UK's favourite brands
  • Friendly staff, open and transparent
  • Generations of customers trust Holdcroft to take care of their car and their needs

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We have been rated 4.6 out of 5 based on 284 ratings.

Holdcroft Volvo Hanley were really helpful and I'd recommend them because the whole experience was very professional. Qas and Stacey were very businesslike and polite. We arrived to test a different car and decided it wasn’t big enough, so Stacey showed us the V60 Cross Country and we did a test drive and liked it, so decided to buy it. Stacey dealt with everything and we picked the vehicle up a week later, serviced, MOT done, cleaned and valeted. Stacey called us two days later to check all ok and offered help if we needed it for any queries. Very good service from a young lady who obviously has a good knowledge of the vehicles on sale.

Mr A J Collinge

23rd April 2018

I'd recommend Holdcroft Volvo Hanley to a friend because the whole procedure was friendly and efficient and the salesperson we dealt with was very helpful but NOT pushy

Mr A Price

23rd April 2018

The vehicle range represents sound motoring quality, Hanley has a very friendly and professional approach to meeting the customer needs

Mr G

18th April 2018

Very pleased with the service I received from 1st enquiry phone call to car handover.

Mr E Nocilla

12th April 2018

The experience at Holdcroft Volvo Hanley was good because all questions were answered, advice was given and reasonable wishes attended to.

Mr P H

10th April 2018

I'd definitely recommend Holdcroft Volvo Hanley to friends and family because they are a friendly, knowledgeable and trustworthy dealership. Really wouldn't consider going anywhere else to choose a car. Stacey Tideswell is an exemplary salesperson - very impressed in all my dealings with her and in the help provided.

Mr S Kelly

6th April 2018

My experience at Holdcroft Volvo Hanley was cracking because Sarah and Quash (sorry if I spelt your name wrong) were fantastic, friendly and chatty, they had loads of time for me in a nice show room environment. Even after I purchased the car Sarah still contacted me to make sure I was okay with the new drive experience etc. she was such a nice person and I didn't feel pushed or uncomfortable at all...she sold the car to me in a calm, down to earth and cool familiar manner that made me want to come back to Volvo, even after seeing other competitors (vw, bmw, Toyota and audi) Volvo, your cars and most of all your sales team were on top compared to others!

Mrs C Fagg

6th April 2018

Holdcroft Volvo Hanley were great because the friendliness, professionalism and customer service were excellent by Stacy.

Mrs K B

6th April 2018

Holdcroft Volvo Hanley were great because of the relaxed attitude and every question answered. A fair deal for the dealership and for me. This is the best way to by a vehicle, from a very professional dealer with very professional staff. Look forward to visiting in a couple of years time for a new replacement.

Mr R Price

6th April 2018

Holdcroft Volvo Hanley were fantastic because they provided a professional, friendly, efficient and complete service. They obviously aim to please and nothing seemed to be too much trouble. Definitely keep going back. Definitely recommend!

Mr M Donlon

27th March 2018

The experience at Holdcroft Volvo Hanley was good because the manager gave me a very fair deal and reserved the car for me until I returned my existing car,the lady who conducted the hand over was very helpful and was able to assist with all my questions.

Mr D Worley

27th March 2018

Holdcroft Volvo Hanley were great because Stacey met us at the garage and she was very professional and knowledgeable about the vehicles available for us. There was a friendly atmosphere in the garage and we soon realised the Volvo was the car for us. Stacey really made a great job of the whole sale/purchase and we enjoyed doing business with her. We would recommend her to anyone and look forward to many happy miles in our new v90.

Mr P Causer

8th March 2018

The experience at Holdcroft Volvo Hanley was fantastic because there was pressure to buy and they accommodated requirements

Mr D

6th March 2018

I would recommend Holdcroft Volvo Hanley to friends and family because they have a relaxed, no pressure, environment, with an excellent range of vehicles, and Marc Bagguley, the sales executive with whom I dealt, was extremely helpful, knowledgeable and patient.

Mr R Murray

6th March 2018

The experience at Holdcroft Volvo Hanley was fantastic because On our first visit to see a car we had seen on there website we were approached by Sarah Lacey.She was very amiable and eager that we should have a close look at the car we were interested in. Sarah showed us around the car explained a few things and suggested a trial which i think sold us the car . Sarah was pleasant competent and at no time pushy ,just let us decide for ourselves,a comfortable experiance.

Mrs K Lloyd

1st March 2018

I was pleased with Holdcroft Volvo Hanley and would recommend them because the staff are accommodating and made you feel comfortable during the process of dealership.

Mrs M Santiago

27th February 2018

I had a great experience at Holdcroft Volvo Hanley because I received a curteous welcome

Mr J Gleaves

27th February 2018

I'd endorse Holdcroft Volvo Hanley because Stacey, Gareth and Cash were all fantastic. Initially, I saw Cash, briefly, but he instantly qualified me and knew that there was a strong chance I would purchase. Test-drive with Stacey followed immediately, and we enjoyed good conversation without ANY sales patter from her during the journey. Painless negotiation followed, mostly because Stacey had fully uncovered my wants/needs. Gareth mopped up the finance, and everyone was happy. A wonderfully pleasant purchase experience. The car was cleaned and serviced to an immaculate standard and was ready in a relatively short space of time for hand over on day/time we'd agreed. I know that this car was probably much lower value than majority of cars sold at this dealership, and I was made to feel like a valued customer from the outset. Full marks for all concerned, and many thanks, again. I have already recommended Holdcroft Volvo to a few friends/associates, and will continue to do so.

Mr S Dreaves

27th February 2018

The experience at Holdcroft Volvo Hanley was fantastic because we were able to purchase a car that full filled our needs.All staff, Sales Executive and Senior Service advisor were very helpful.

Mrs H N

20th February 2018

The experience at Holdcroft Volvo Hanley was good because I never felt pressurised and felt I had a personal sevice

Mrs S C

19th February 2018

My experience at Holdcroft Volvo Hanley was cracking because the sales advisors were very helpful and very useful. Answered all my questions in very good detail. Overall a great experience

Mr G Cardno

9th February 2018

Holdcroft Volvo Hanley were great because they were very friendly not pushy and answered all questions very very good.

Mr M Worthington

5th February 2018

Liam and Graham were both great very helpful and easy transaction. And loving the car.

Mr R Day

1st February 2018

Marc was very helpful, but no pressure. 0% finance and £199 for 2 services and 1/2 price safeguard offered; and all taken.

Mr T Nicoll

29th January 2018

My experience at Holdcroft Volvo Hanley was positive because,the Sales man Marc Bagguley was very professional,he explained the finance and all the other options in a very clear way,the handover again everything was explained very clearly and before I left with the vehicle ha showed me some of the functions of the car,overall I would have no hesitation in recommending Holdcroft Volvo to all my friends and Family.Regards David Bould

Mr D Bould

27th January 2018

I'd recommend Holdcroft Volvo Hanley because the service is fantastic and the sales person is always welcoming and straightforward. The site is always spotless and car is always returned clean and an in order. I have since returned back to Holdcroft Volvo and the biggest reason was the service. The team are always happy to help.

Miss D Marriot

24th January 2018

Holdcroft Volvo Hanley were helpful because throughout the process from initial contact to collection of the vehicle the staff were friendly, helpful and knowledgeable.

Mr M Cale

24th January 2018

Holdcroft Volvo Hanley staff were good because not only were they all attentive and eager to make sure that I was being attended to they were all smartly attired and proffessional looking. I would also say that to sell any product the sales staff need an intimate knowledge of the product and it was clear from my experience that all the staff I had contact with had that required knowledge.

Mr S Patrick

18th January 2018

The experience at Holdcroft Volvo Hanley was great because of the professionalism of the staff

Mr B Leedham

15th January 2018

A couple of issues identified on handover that were committed to during the sale (alloys, scratches, promise of full tanks) that weren’t resolved prior to this he handover but a commitment to resolve was quickly made by the sales staff which is all I can ask for if something isn’t right first time.

Mr A Beeston

15th January 2018

Welcome to Holdcroft Motors

This family owned business has steadily grown into what it is today, implementing new ideas along the way and fine tuning the traditional.

Like most family businesses, the Holdcroft Group developed from modest beginnings. In 1966, Terry Holdcroft opened the first business in Hanley, Stoke-on-Trent. It was, and still is, renowned for a warm, friendly and personal service, with an emphasis on customer satisfaction and outstanding value for money.

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We love to hear from our customers. Please feel free to contact us with any comments, feedback, queries or requirements. Thank you.

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