We have been rated
out of 5
based on 244 ratings.
The staff at Holdcroft Mazda Hanley were good because organised and friendly. Gareth didn’t come across as a salesman. Easily contactable. Very good.
18th March 2019
I was happy with the service at Holdcroft Mazda Hanley because Sarah dealt with the process very competently and professionally
Mrs E Griffin
18th March 2019
Holdcroft Mazda Hanley were great because everything was very straight forward and handed over smoothly. The main point I wish to make is the friendliness of everyone there, and there is no hassling or pressure selling, they leave you to decide yourself and even test drive the car on your own! I was with a friend and we pressed buttons, talked about the experience and that led to the eventual sale of the car! If I lived closer I would recommend to family!
Mr P Johnson
18th February 2019
Holdcroft Mazda Hanley were great because the purchase of the car was made simple. i was not pressurized into purchasing anything i did not want. Ben was great with us. He ensured that i was happy with the workings of the car before allowing me to drive home. Thank you.
Mrs K Wynne-Lyttleton
10th February 2019
Holdcroft Mazda Hanley were great because the staff were fantastic
Mrs D Taylor
5th February 2019
My experience with Holdcroft Mazda Hanley was great: friendly staff, very accommodating, great service during and after sale.
Mr D Kirkham
25th January 2019
Holdcroft Mazda Hanley were really helpful and I'd recommend them because Ben - loved his 10 year challenge! :)
22nd January 2019
I'd recommend Holdcroft Mazda Hanley to anyone because they very helpful in showing me the car u had selected to purchase
Mr C Burns
14th January 2019
My experience at Holdcroft Mazda Hanley was positive because no issues at all, very friendly service and not " pushy". Overall experience very comfortable but thorough.
Mr J Massey
14th January 2019
I'd suggest Holdcroft Mazda Hanley to a friend because Gareth was very helpful and answered all our questions but was not pushy like a lot of cars salesmen about our purchase of the vehicle or things like finance. We were able to test drive the vehicle for a good while and take it out on our own too which was a nice change from other garages.
Mrs K Sloan
12th January 2019
The experience at Holdcroft Mazda Hanley was fantastic because good friendly service the deal was done in just two days including the hand over of the car very happy with the car .
Mr S Capper
4th January 2019
I'd endorse Holdcroft Mazda Hanley because I was very pleased with the sales process.
20th December 2018
I'd recommend Holdcroft Mazda Hanley to anyone because the overall experience was near perfect.
The approach and attitude of all that I dealt with was first class.
Mr A Stordy
4th December 2018
I'd recommend Holdcroft Mazda Hanley to anyone because there is no pushy or in your face salesman approach, especially from Ben Park, the whole experience from initially looking at the vehicle, emailing about finance, test driving, and sale was unpressurised and easy going.
Mr S Hall
20th October 2018
I'd suggest Holdcroft Mazda Hanley to a friend because the service provided was brilliant. I absolutely love my new car and here’s to many more happy drives in it!
Miss L Harper
16th October 2018
The experience at Holdcroft Mazda Hanley was great because they had the right car in stock at the right price. Ben was professional throughout and kept me up to date on the entire process which was completed without a hitch.
8th October 2018
I was pleased with Holdcroft Mazda Hanley and would recommend them because excellent service in all respects
Mr R Fox
24th September 2018
The staff at Holdcroft Mazda Hanley were good because they weren’t pushy or read off a script like other places, they listened to what I wanted and were very friendly and helpful.
Mrs G Simpson
20th September 2018
We rate the service here highly. In the last 2 months we have purchased 2 cars from them, one brand new (a Mazda 3), one ex-demo (a Mazda 6). The salespeople knew their product way better than many I have encountered over the last 40 years. The deals were fair. Particularly helpful was the facility for extended test drives, which certainly in the case of the 2nd car swung the deal.
My experience certainly doesn't reflect some of those complaining, we had a couple of wrinkles but these were quickly resolved by Bob Bentley, the manager, and maybe people should approach him first if having difficulties. We did find phone messages could go astray, and found email a more reliable way to get a response.
I have used the service department here over the years with previous Mazdas I have owned and found them much better than one other I also used.
The coffee in the showroom is good too .....
Mr T A
29th August 2018
I'd definitely recommend Holdcroft Mazda Hanley to friends and family because they offer a good, friendly service with a knowledgeable salesman who takes his time to explain the various functions of the vehicle. The pick-up from the station and the coffee was appreciated to.
Mrs J Ward
28th August 2018
I have already recommended my Mum and she is having a Mazda. Stress free and efficient.
22nd August 2018
My experience at Holdcroft Mazda Hanley was excellent. I enquired on the phone about a Mazda 3 advertised online. The salesman (Ben) was extremely helpful, gave all information requested in speedy fashion, helped arrange a viewing with by a family member. The vehicle was exactly as described and impeccably prepared. Ben even delivered the vehicle to my house himself. Could not be happier with the Mazda 3 or the sales service I received.
20th August 2018
I would recommend Holdcroft Mazda Hanley to friends and family because I received first class attention, service and information. Everyone was exceptionally friendly and courteous.
Mrs K Evans
10th August 2018
I'd recommend Holdcroft Mazda Hanley because extremely friendly and personable service, very knowledgeable and helpful. Highly recommended
Mrs L Hughes
18th July 2018
Holdcroft Mazda Hanley were really helpful and I'd recommend them because I received immediate attention at reception..... shown vehicles which met my requests and the salesman Ben was extraordinarily helpful, assisting at every stage of the sales process. He completely inspired confidence and met every request for information and issues regarding the purchased vehicle. Bob,the senior manager, was also amiable and accommodating. The reception organised my service needs and followed up with text reminders. I would highly recommend this branch in Stoke on Trent
Mr M Strange
2nd July 2018
The staff at Holdcroft Mazda Hanley were good because we were treated with respect, helped with our selection, not pushed. Throughout the whole process we were kept informed. Gareth Owen Jones was excellent in the dealings we had with him. A very satisfactory transaction
Mr P Broad
2nd July 2018
The staff at Holdcroft Mazda Hanley were good because of the friendly service provided
Mr B Scott
29th June 2018
I'd definitely recommend Holdcroft Mazda Hanley to friends and family because the salesman Ben Park went out of his way to help sort everything out for us with the car and finance.
Mr I Dale
11th June 2018
I was pleased with Holdcroft Mazda Hanley and would recommend them because the cost of the car purchased was really good.
Mr S Manning
2nd June 2018
Holdcroft Mazda Hanley were really helpful and I'd recommend them because the service level and ease of purchase was superb. Ben guided me through all the options and specification of the car, and explained the full finacing options. Easy process from start to finnish and Ben kept me informed at every stage of the sale. The car was prepared to an excellent high standard, and although a 2nd hand purchase the car was prepared as new.
Mr J Weatherall
22nd May 2018