21ST MAY 2020
We hope you remain in good health and that your family and friends are well and coping with the unique experience of the lockdown. Importantly, if you are one of the exceptional individuals on the front line, part of the NHS or in a key worker role that is keeping our country running, we thank you.
We’ve spent time understanding how to return to business in a safe and responsible way, while always following the strictest of guidelines. So, after a number of weeks with the doors closed, it’s time to re-open some of them. We’ll do it responsibly; we’ll do it cautiously and most importantly we’ll do it with the safety of our customers and staff as our highest priority.
When we closed the doors to our dealerships on 24th March we did it because it was the correct action at the time. We now think it’s the right time to take our first tentative steps towards an almost normal life. Initially, physically at the branches, this will be our workshops and parts facilities.
As we have all become more familiar with the discipline of social distancing, we believe we can provide an environment that works for everybody. To be absolutely sure we will be carrying out a thorough clean and have developed processes, PPE, customer flow signage and controlled areas to practice social distancing.
To view the changes in our dealerships please click into the video below.
The dealerships we have open are all sites on Leek Road in Stoke and Cheshire Oaks Honda & Hyundai, providing a full workshop service and maintenance capability. On Thursday 28th May 2020 we will add to this by re-opening Oldham Mazda and Oldham Hyundai.
Our opening hours are as follows for Aftersales only:
Monday - 9:00 to 17:30
Tuesday - 9:00 to 17:30
Wednesday - 9:00 to 17:30
Thursday - 9:00 to 17:30
Friday - 9:00 to 17:30
Saturday - 9:00 to 13:00
Sunday - Closed
We’d love to see you, and we know how busy some of you have been researching your next new or used car during lockdown, but we trust you appreciate that you may not currently visit our showroom.
We understand you would not want to miss the car of your choice, but don’t worry, we can help. We can offer you a full live Zoom walkaround of any of our used cars and also have a buy online facility available.
If you want to know more about any of our used cars, the measures we are taking in our return to business or to check out our buy online facility:
• Click here to view our used car stock
• Live chat with us
• Click here to submit an online enquiry form
• Click here to request a Zoom call or you can request a video on any of our used car adverts
It is important to note that if you had a service or MOT booked with us before lockdown, we will be in contact with you to rearrange. We will be building up to providing a full service, but we ask you to be patient as we expect to be very busy for the first few weeks and lead times for bookings may take longer than usual.
If you haven’t already connected with us, you can find us on…
We are here to help and we look forward to seeing you again.
The government have announced vehicle owners are to be granted MOT exemption in battle against coronavirus. For more information regarding MOT please click here.
For FAQs from the Motability scheme regarding COVID-19 (Coronavirus), please click here.
Please follow the government guidelines
We can all help control the virus if we all stay alert. This means you must:
- Stay at home as much as possible
- Work from home if you can
- Limit contact with other people
- Keep your distance if you go out (2 metres apart where possible)
- Wash your hands regularly
Self-isolate if you or anyone in your household has symptoms.