Across both cars and commercials, a Holdcroft Fleet delivered vehicle will now arrive with its customer, as clean as it left the valeting bay, it says.
Furthermore, Holdcroft Fleet said its special delivery service is as proud of its own fleet as it is caring of its customers, so the vehicle transporters will be just as well kept, using the on board hot wash system.
Holdcroft group fleet director Malcolm Pearson said the business’s aim is to have as many of its vehicles delivered by a transporter as possible.
He explained: “Our success in the market place now means that we have a requirement to increase our transporter vehicle numbers. Whilst increasing these numbers it also gives us the opportunity to further enhance our customer experience.”
He continued: “We are constantly trying to improve the service we provide to our customers and the delivery experience is key to that.
“Whether this is your first or tenth new car, that first impression is lasting and we aim for it to be perfect every time.
“Holdcroft Fleet have led the way in customer service for many years and in an evolving market we will continue to invest and innovate in new ideas like this one.”
The new service is available to all of its fleet customers.
Author: Gareth Roberts
10/07/2019 in Truck News